My Mobile Data Is On But Not Working: How to Fix
If your mobile data is on but not working, there are several steps you can try to resolve the issue:
Restart your phone
This can help to resolve any temporary issues that may be causing the mobile data to not work properly.
Check your mobile data plan
Make sure that you have an active mobile data plan and that you have not reached your data limit. If you are unsure of your data plan or usage, you can check with your mobile carrier or check your account online.
Check your mobile data settings
Make sure that mobile data is turned on and that you have not accidentally disabled it. To check your mobile data settings, go to “Settings > Network & Internet > Mobile network.”
Check for updates to your phone’s operating system
Outdated software can cause compatibility issues and lead to problems with mobile data. To check for updates, go to “Settings > System > Advanced > System update” and follow the prompts to install any available updates.
Check for a SIM card issue
Make sure that your SIM card is properly inserted and that it is not damaged. If you are unsure, you can try removing and reinserting the SIM card or contacting your mobile carrier for assistance.
Reset your network settings
Resetting your network settings can help to resolve issues with your mobile data connection. To reset your network settings, go to “Settings > System > Advanced > Reset options > Reset network settings.”
If none of the above steps help to resolve the issue, it may be worth contacting your mobile carrier for further assistance. They may be able to help troubleshoot the problem or offer additional support.